Terms & Conditions

Effective Date: February 14, 2026
Last Updated: February 14, 2026

Welcome to Diamond Mental Health & Wellness. These Terms and Conditions govern your use of our website located at www.diamondmentalhealthwellness.com.

By accessing or using this Website, you agree to these Terms and Conditions. If you do not agree, please do not use this Website.

1. Medical and Mental Health Disclaimer

The information provided on this Website is for educational and informational purposes only and does not constitute medical, psychiatric, or mental health advice.

Use of this Website does not establish a provider–patient relationship between you and Diamond Mental Health & Wellness or its clinicians.

You should not rely on information found on this Website as a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding any medical or mental health condition.

2. No Provider–Patient Relationship

A provider–patient relationship is established only after:

Completion of intake documentation
Review and formal acceptance by the Practice
Signed informed consent and applicable agreements

Contacting the Practice through phone, email, or any other method does not create a provider–patient relationship.

3. Emergency Notice

This Website is not monitored for emergencies.

If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room immediately.

If you are in emotional distress or crisis, contact:

988 – Suicide & Crisis Lifeline (United States)

Do not use this Website for urgent or emergency communication.

4. Telehealth Services

If telehealth services are offered:

Telehealth appointments are available only to patients physically located in the State of Illinois at the time of the appointment, unless otherwise permitted by law.
Telehealth services are subject to Illinois and federal regulations.
Technical failures may occur, and the Practice is not responsible for service interruptions beyond its control.

Patients will be required to sign a separate Telehealth Consent Form before receiving telehealth services.

5. Controlled Substances

The Practice may prescribe controlled substances when clinically appropriate and in accordance with:

Federal law (including DEA regulations)
Illinois state law
Applicable telehealth prescribing regulations

Prescription decisions are made solely at the clinician’s professional discretion. The Practice does not guarantee that any specific medication, including controlled substances, will be prescribed.

Patients may be required to:

Provide identification
Participate in monitoring programs
Complete drug screening if clinically indicated
Follow medication agreements

Failure to comply with treatment agreements may result in modification or discontinuation of care.

6. Treatment of Minors

The Practice may provide services to minors in accordance with Illinois law.

Parental or legal guardian consent is generally required unless otherwise permitted by Illinois statutes.
Custody agreements and legal documentation may be required before services are provided.
The Practice may establish confidentiality boundaries consistent with state law and clinical standards.

7. Website Use and Intellectual Property

All content on this Website — including text, logos, design, graphics, and materials — is the property of Diamond Mental Health & Wellness and is protected by intellectual property laws.

You may not reproduce, distribute, modify, or use Website content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by Illinois and federal law, Diamond Mental Health & Wellness shall not be liable for:

Any damages arising from use of this Website
Reliance on Website information
Technical interruptions or errors
Unauthorized access to Website systems

Use of this Website is at your own risk.

9. Privacy and HIPAA

Your use of this Website is also governed by our Privacy Policy available at the bottom of this page.

If you become a patient of the Practice, you will receive a separate Notice of Privacy Practices as required by HIPAA.

Website communications such as general email inquiries are not guaranteed to be secure.

10. Compliance with Illinois Law

The Practice operates in compliance with:

Illinois Nurse Practice Act
Illinois mental health regulations
Federal healthcare and prescribing regulations

Services are provided only in jurisdictions where the clinician is properly licensed.

11. No Guarantees

Mental health treatment outcomes vary. The Practice makes no guarantees regarding specific results or treatment outcomes.

12. Governing Law

These Terms and Conditions are governed by the laws of the State of Illinois, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Updates will be reflected by the “Last Updated” date.

14. Contact Information

Diamond Mental Health & Wellness
1360 E Division St. Suite 2 Diamond, Il 60416
Email: soundmindpsych@gmail.com